Information We Collect

We collect personal information that you provide directly to us, such as your full name, email address, phone number, date of birth, identification details, and banking information. This typically happens when you register an account, complete KYC verification, make a transaction, or reach out to our support team. Additionally, we collect technical and usage data such as your IP address, device information, browser type, operating system, and interaction patterns with our platform to help us enhance your experience and maintain security.

 

How We Use Your Information

The information we collect allows us to create and manage your TPIPAY account, process payments securely, verify your identity, and provide responsive customer service. We also use it to communicate service updates, send promotional messages when permitted, monitor for fraudulent activity, and analyze usage patterns to improve our services. In some cases, we may also need to use your data to meet legal or regulatory obligations.

 

Sharing Your Information

TPIPAY does not sell your personal data. However, we may share your information with trusted third parties, including payment processors, identity verification services, and data hosting providers, who help us operate our platform. In circumstances where the law requires it, we may disclose your information to regulatory authorities or law enforcement agencies. Additionally, if TPIPAY undergoes a merger, acquisition, or sale of assets, your data may be part of the transferred assets.

 

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. This includes maintaining your account, processing transactions, complying with legal requirements, resolving disputes, and enforcing our policies. When your information is no longer required, we ensure it is deleted or anonymized in a secure manner.

 

Data Security

TPIPAY employs industry-standard security practices to safeguard your personal information. These measures include encryption, multi-factor authentication, firewalls, and continuous monitoring. While we work hard to protect your data, no system is completely immune to risk, and we encourage users to take their own precautions as well.

 

Your Rights

Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request corrections or deletions, withdraw your consent to certain data uses, or request a copy of your data. If you would like to exercise any of these rights, you can contact us directly at connect@tpipay.com.

 

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to remember user preferences, enhance site functionality, and analyze traffic. You can choose to disable cookies through your browser settings, although this may affect certain features of our services.

 

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit data from minors. If we discover that we have collected personal information from a child under 18, we will delete it immediately.

 

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. Any significant updates will be communicated through our platform or directly via email. We encourage you to review this policy regularly to stay informed about how we protect your information.